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 Subject : Coordinator of Tutoring & Student Support - La Roche University, P.. 07/15/2019 11:20:32 AM 
Brandi Stretavski
Posts: 1
Subject :Coordinator of Tutoring & Student Support - La Roche University, Pittsburgh, PA

Job Posting:

La Roche University is currently seeking candidates for the position of Coordinator of Tutoring & Student Support within the Student Academic Support Services (SASS) Department. The Coordinator manages all aspects of the Peer Tutoring and Supplemental Instruction (SI) Programs and provides support in the planning and delivery of the programs for provisionally accepted students and Test-Proctoring services.

As part of a larger support-services team, the Coordinator provides student support and services including intake, outreach, intervention and academic coaching. Additionally, this position recruits, hires, trains, evaluates and supports all departmental student employees including peer tutors/counselors, Supplemental Instruction leaders, and test proctors. The Coordinator records and monitors student employee payroll data and assesses the effectiveness of peer-supported programs.

This position is considered full time, benefits eligible and reports directly to the Associate Dean of Academic Affairs for SASS, part of the Academic Affairs Division of La Roche.

Essential Duties & Responsibilities:
  • Manage all aspects of the peer-support-services program by working closely with Accessibility Services, Academic Counseling, Academic Advising, Career Development, the Writers’ Center and similar departments to connect students to appropriate academic resources and support services.
  • Recruit, hire, train, and supervise Peer Tutors/Counselors, Test Proctors and Supplemental Instruction Leaders.
  • Work closely with Human Resources and Payroll departments to ensure that all required paperwork is completed, clearances are obtained, and payroll is completed for all student employees.
  • Develop and manage schedules for tutoring and test-proctoring and assign tutors and test proctors appropriately and efficiently.
  • Assist in overseeing test-proctoring services.
  • Participate in the coordination and delivery of specialized, collaborative University programs.
  • Provide individual and/or group training and coaching on professional development of student employees.
  • Troubleshoot issues that may arise between students and their tutors/proctors/peer counselors/instruction leaders.
  • Create departmental resources, workshops, and training modules; conduct and present as needed.
  • Collect, assess, and present data and results based on the usage and effectiveness of services.
  • Research and prepare all documents needed to maintain College Reading and Learning Association (CRLA) certification of the Tutoring Program including, but not limited to, department methodologies, data and outcomes, and samples of training materials.
  • Work closely with University faculty to provide Supplemental Instruction leaders and training, when requested.

  • Master’s Degree in Student Affairs, Psychology, Education or related field is required
  • Previous experience working with student support services and/or at-risk student populations
  • Ability to prioritize projects; work independently and as part of a team to meet the needs of various constituencies – students, faculty, staff and outside agencies
  • Excellent interpersonal, communication, problem-solving and computer skills
  • Experience with formal assessment preferred
  • Ability to work a flexible schedule, if needed
  • Ability to maintain confidentiality and accurate, secure records
  • Preference will be given to candidates with previous experience using WCOnline, Starfish, and/or Canvas
  • Application materials should include a cover letter and resume. All information and materials should be received by August 11, 2019 to receive full consideration. Review of submissions will begin immediately; position open until filled.

Qualified applicants can complete an online application by clicking on the following link:

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